Revenue
Manager
Job Purpose
Provides support and
advice to the Director of Sales, Finance Managers & General Managers in
strategic planning and overall business goals relating to the Revenue
achievement.
Duties and Responsibilities
o
To ensure that all
target market segments are developed for the long-term benefit of the hotel’s
business
o
To monitor in
statistical format, the pick-up patterns, lead times and business trends
o
To work with the team
to promote internal sales and the up selling of all facilities
o
To ensure that the
Daily Selling Strategy is completed and checked before the morning meeting
o
To work with the Group
Revenue Manager in order to ensure that maximum benefit is obtained from all
Electronic Distribution Systems
o
To ensure that all
Electronic Distribution Systems are up to date at all times in order to
maximise distribution and accommodation yield.
o
To ensure that close
out and freesale charts are up to date in order to gain maximum effect
o
To carry out regular
cross training between the Revenue Co-ordinators to ensure that everyone within
the department is able to deal with all clients calls efficiently
o
Ensure all daily,
weekly and monthly revenue management reports are up to date and are completed
in accordance with standardised company procedures
o
Carry out ongoing
refresher reservations training for all front office, and revenue staff on a
regular basis, which is based around the effective implementation of the room’s
management strategy
o
Ensure that regular
departmental meetings are planned, take place, and are minuted to ensure follow
through
o
Carry out regular team
building events for the team to build on their individual strengths and
ultimately on the teams strengths as a whole
o
As part of the
Business planning process, draw up a training plan for the department and
implement along with scheduled team building activities for both the Revenue
and House Departments
o
Prepare the annual
room statistics and assist in other sections on the Business Plan production
o
To host weekly Revenue
Strategy Meetings in order to communicate strategy and develop corrective
action for dip dates
o
To be fully involved
in the production of the business mix reports for the weekly rooms meeting, the
monthly business meeting and the annual budgeting meetings
o
Carry out regular
Departmental meetings with your team to discuss and resolve any issues that may
arise
o
To take reasonable
care and responsibility for the Health & Safety of yourself and others who
may be affected by your acts or omissions at work
o
To co-operate fully
with the Company in maintaining a safe & secure working environment,
adhering to all relevant Security, Fire, Health & Safety & Food Safety
legislation and procedures
o
To be familiar with
and ensure that the Company Disciplinary & Grievance procedures are
followed at all times
o
To participate fully
in any training identified as beneficial to you and your role
o
To undertake Duty
Management as and when required
o
To undertake any other
reasonable task or responsibility as required by your line manager or member of
senior management in order to meet our business needs
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